Here you can find the answers to frequently asked questions and directions on better work with Dobry Backuper.
Choose the question you are interested in:
What IS Dobry Backuper? What does it do?
Dobry Backuper is powerful yet easy to use backup software for Mac OS X. The program will help you to create incremental, versioned and full backups of your valuable data. The built-in flexible schedule allows to fully automate the process of making backups.
What does it mean "Dobry"?
"Dobry" if translated from the Ukrainian means "good". And we hope you will agree with us, after some working with this simple but efficient program.
On what Macs does Dobry Backuper work?
It will run fine with Mac OS X v.10.3 or higher. Please refer to the "System Requirements" section for more information.
Beginning from version 1.1 there is also possibility to launch the program properly on any 10.2 systems if GNU tar 1.13.25 or later is installed. The required GNU tar tool can be downloaded from the page: http://www.gnu.org/software/tar/
How much does it cost?
The price depend on how much licenses you want to buy. Please refer to the purchase web page to know exact price.
The license code you gave me isn't being accepted by the program. How can I register it?
Please carefully Copy&Paste your license code into the software. Or enter it manually - be attentive.
What kind of data can the program back up?
Dobry Backuper can back up any files and folders, to which the current user has read access.
Which backup devices does Dobry Backuper support?
Dobry Backuper can save backups to any locally mounted devices, to which the current user has read and write access. That is, FireWire, USB, ATA, SCSI, CD, DVD and even networked volumes are supported.
How can I tell if my optical drive is supported for writing to CD or DVD with Dobry Backuper?
To conclusively know whether or not your drive (and the firmware version) is supported, you can use the following methods:
If your drive isn't supported, it will be revealed under the (Apple) System Profiler with an indication to that effect.
Sometimes Dobry Backuper would launch by itself. What gives?
Don't worry, it's a normal thing. If you configured some backups to perform on schedule, and Dobry Backuper is not running by the time the backup must start, the program will be launched automatically at that time. In fact, there's a small agent program "DobryBackuperAgent" running in memory all the time, which keeps track of the time and launches Dobry Backuper when needed. If Dobry Backuper was launched in such a way, and you would like to quit it to release system resources, just wait until it finishes building backups and quit the application. To find out whether the program has completed its operations, look at the messages in the log drawer (to open it, click the "Log" button on the toolbar).
I'm using the "versioned" backup method in my backup. How do I restore data from one of the previous backups?
Select the needed backup in the list of opened backups. Then choose the needed archive in the "Backup archives" drop-down list. Click the "Restore" button to bring the data back to its original location on the hard drive, or choose "Restore to Folder" from the "Backup" menu, to restore the data into a folder of your choice.
Some of the backup archives are grayed out in the drop-down list. What does it mean?
This means that the program can't find these archives in the place, specified in "Backup Location" . Such situation is a normal thing when the device, to which the backup archives are saved, is not mounted. It's also possible if the backup archives were saved onto a CD or DVD disk, and the corresponding disk has not been inserted into the drive. However, in other cases this may mean that the archives have been deleted.
How do I back up files or folders, to which the current user has no read access?
You can't do this due to the privilege policy of the operating system. You would need to change the user's right or the access permission to such files, so that the current user is allowed to read them. If you can't do it yourself, ask your system administrator.
How do I back up my Address Book data?
The Address Book application stores each user's data separately in the "~/Library/Application Support/AddressBook/" folder. So, just drag this folder onto the list of opened backups in the Dobry Backuper window. The program will create a new backup named 'AddressBook', and all you need to do is to specify where and when to save such backup, as for a regular backup.
How do I back up my mailboxes and account settings, if I'm using Apple Mail?
The Mail application stores such data separately for each user in the "~/Library/Mail/" folder. So, just drag this folder onto the list of opened backups in the Dobry Backuper window. The program will create a new backup named 'Mail', and all you need to do is to specify where and when to save such backup, as for a regular backup.
How do I back up my iPhoto library?
As iPhoto stores that library separately for each user in the "~/Pictures/iPhoto Library/" folder, just drag this folder onto the list of opened backups in the Dobry Backuper window. The program will create a new backup named 'iPhoto Library', and all you need to do is to specify where and when to save such backup, as for a regular backup.
The application unexpectedly quits. What should I do?
Please send detailed description to our Technical Support of how it quits (to make it possible for us to repeat this). Even if you can't describe it exactly, send us log-file, which contains details on how the application quits; find it following the path: ~(Your home)/Library/Logs/CrashReporter/Dobry Backuper.crash.log
What if I have technical questions?
If you have technical questions, please fill in the technical support form on the site. Technical support is provided free of charge for registered users by email. Also, you can contact us directly from the program by choosing the menu item "Send Feadback" in the menu "Help".